Your AI co-host handles guest questions, surfaces local experiences, and manages pre-booking inquiries — 24/7, under your brand, via RCS. No app. No friction. No missed messages.
Most AI guest tools drop every message into a single language model and hope for the best. Oyvoda runs five distinct, purpose-built layers before any response reaches a guest.
Built specifically for STR operators who are tired of answering the same questions at midnight.
Oyvoda delivers through the channels guests already use — starting with RCS, the upgraded messaging standard built into every modern iPhone and Android.
Oyvoda connects directly to your property management system — no manual data entry, no CSV imports. Booking data, guest details, and listing information sync automatically.
Horizontal AI tools handle support tickets for e-commerce and SaaS. Oyvoda is built from the ground up for STR — where context is property-specific, timing is everything, and the guest experience is your reputation.
| Oyvoda | Generic AI Tools | |
|---|---|---|
| Property-specific knowledge base | ✓ Per-property vector store, auto-synced from PMS | ✗ General knowledge only |
| Emotional intelligence layer | ✓ Frustration, urgency, sentiment scored before routing | ✗ Topic-based routing only |
| Pre-booking AI | ✓ Full Escapia/Vrbo inquiry pipeline with approval flow | ✗ Post-booking support only |
| Operator learning | ✓ Learns your voice and policies from every edit | ✗ Static behavior, no per-operator adaptation |
| Structural security | ✓ Hard-coded trust registry, architectural injection defense | ✗ Content filtering only |
| PMS-native integration | ✓ Escapia, Guesty, Track — live data, not manual entry | ✗ Manual setup or CSV import |
Every plan includes the full Oyvoda concierge platform. You pay a flat monthly base plus a per-unit fee that drops as you grow. No surprises, no per-message charges.
14-day free trial on all plans · No credit card required · Cancel any time
We built this because we needed it ourselves. Every operator managing more than 10 units is drowning in messages that don't need a human. Oyvoda handles the ones that don't — so you can focus on the ones that do.
See a live demo against your actual property data. Most operators are live within 48 hours of signing up.